Security

Security Best Practices for your Busha Account

November 5, 2021
2 mins

Keeping your crypto assets safe is paramount to us, as evidenced by the multiple security features we have deployed on the app.

We are committed to protecting your assets, and we would like to share best practices on how you can mitigate or completely prevent the chances that your Busha account is compromised.

Keep your passwords safe

This practice is very crucial. Always remember to keep your email password, Busha password and transaction pins safe at all times. We recommend that you do not use a password that is easy to guess by anyone.

Create unique passwords that contain a combination of both upper-case and lower-case letters, numbers and symbols. Do not choose a password based on information like your name, the names of your family members or your phone number.

Never re-use the password you use for your email account on another online website. If hackers gain access to your email account, they can send themselves a password reset request for your Busha account and reset your Busha password.

Enable 2FA on your account

Two-factor authentication adds an extra layer of security to the authentication process. Thus, making it harder for attackers to access your device or account. 2FA protects your Busha account and ensures that knowledge of your password alone is not enough for access to it.

To set up 2FA on your Busha account, go to Accounts-Advanced Security-Turn on 2FA.

This setup ensures that when you log in to your Busha account, you will receive a prompt to enter your password and a code generated by an authentication app or sent via SMS.

You can install a 3rd party authenticator app such as Google Authenticator, which is easy to set up and use. (Get it here)

Remember that you will need your phone (containing your authenticator app) every time you log in to use the app.

To learn more about setting up 2FA on your Busha account, please read our Busha 2FA support article.

Check your account activity

We encourage that you regularly review your recent account activity to ensure that you don’t see anything unusual or suspicious. If you notice activity that you do not recognise, please change your account password immediately.

Stay guarded against phishing

Phishing is a popular cyber-attack method for fraudsters and hackers to gain access to your personal information. Hackers use email, SMS text messages and even ads to try and obtain sensitive information such as passwords from you. To prevent this, always confirm that you are on the official Busha website (https://www.busha.co) before logging in to your account.

When you receive an email that claims to be from us, always ensure that the sender is the official Busha support email address.

Busha staff will never ask you for your password or 2FA codes. If you receive an email requesting any sensitive information claiming it is from Busha, it is a scam. Do not give out your sensitive information. To learn more about avoiding phishing on your Busha account, please read our support article on What is phishing?

Security is important to us at Busha, and we encourage you to implement the practices that we have suggested here to add multiple layers of defence to your Busha account and funds.

Please send us an email at support@busha.co if you have any security concerns or you suspect that your account is at risk.

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